The key drawbacks to our visit to the north rim had to due with the human aspect of the place: the food was terrible, and the lodging was less than good. Dinner at the Lodge consisted of the lamest "prime rib" I have ever encountered. We chose it because it was recommended by the waiter. It actually made my last airplane meal seem gourmet.
In addition, I ordered what was allegedly a Lumberyard Hefeweizen beer. It came with the color and consistency of Coors Light. The waiter said that it was a special filtered beer. The Lumberyard web site specifically says its beer is unfiltered.
The other drawback was in our cabin: i was a good thing we delayed showers, because in the morning as the john was flushed the sewage came right up through the tub's drain. Nasty.
Despite the dinner complaints and the sewage issue, nobody made an offer of a discount or partial refund. The apparent message was "situation normal". Evidently they confused that with SNAFU.
More later...
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